Risk Management Division

The Risk Management Division aims to minimize risk, create a safe work environment, and prevent or plan for events that could hinder the effectiveness of City government. Core functions include risk assessment and management, claims management, accident investigation, City personnel safety training, and administration of the Accident Review Board.

To file a claim for property damage, you must have notified the Risk Management Division of the damages no later than 60 days from the date of the incident. You may then pick up a claim form at 1701 Orchard Lane, or you may file a claim online.



  1. How do I file a claim?
  2. Does the City handle claims for work injuries for non-City employees?
  3. Do I need to file a claim in person?
  4. How long does it take to process a claim?
  5. What should the public do if they observe an unsafe condition?


Contact Us

Jamee Higgins

Safety & Risk Manager


Phone: 432-685-7246



8 a.m. - 5 p.m.